Shipping, Product Quality, Returns & Exchanges and Other Questions
SHIPPING
Yes! As part of the current limited time sale, shipping is free on all orders to all countries.
A tracking number will be sent to you via email when your order has been dispatched.
Orders will be dispatched within 1-3 business days of an order being placed. This varies because it depends on when the courier comes and my schedule.
This does not include pre-orders. The delivery estimates for pre orders can be seen below the "PRE-ORDER" button.
Orders are expected to be delivered within 3-10 business days.
This does not include pre-orders. The delivery estimates for pre orders can be seen below the "PRE-ORDER" button.
We secure every order either inside a thick, sturdy mailing tube or firm box to ensure a safe, dry and intact delivery.
PRODUCT & QUALITY
My maps can be purchased in three different sizes, which are (from largest to smallest):
A1: 59.4 x 84.1 cm or 23.4 x 33.1 inches
A2: 42 x 59.4 cm or 16.5 x 23.4 inches
A3: 29.7 x 42.0 cm or 11.8 x 16.5 inches
All of our maps are printed on thick, high quality 250 gsm museum quality paper.
I draw all of my maps at the biggest size I sell, which is A1. Therefore, when scaling down to smaller sizes like A2 and A3, the clarity is still perfect.
RETURNS & EXCHANGES
As every map is printed to order, we can only change or cancel an order if it has not yet been printed - so please choose carefully. If you have made a mistake, please email us at elvishmaps@gmail.com.
We have a 30 day returns policy. If you want to return an order, you must pay for and return it in perfect, sellable condition in order for a complete refund. To organise returning an order to us, please email elvishmaps@gmail.com.
OTHER QUESTIONS
Yes. We offer three colours for all map sizes (A1, A2, A3), which are black, white & warm walnut - a brownish wood.
No, we do not offer map customisations or commissions at this point in time.
Yes, you certainly can. Follow @elvishmaps on TikTok and Instagram to see the behind the scenes and process of each map being drawn by hand.