When will my order arrive?

Orders in will be delivered within 3-7 business days. This does not include pre-orders. The delivery estimates for pre orders can be seen below the "PRE-ORDER" button.

When will you send my order?

Orders will be dispatched within 1-3 business days of an order being placed. This varies because it depends on when the courier comes and my schedule. This does not include pre-orders. The delivery estimates for pre orders can be seen below the "PRE-ORDER" button.

How are the products packaged?

We wrap and secure every order with a layer of protective kraft paper which is placed inside a thick, sturdy mailing tube to ensure a safe, dry and intact delivery. Our tubes are made in NZ by coreblimey.co.nz from mostly recycled materials.

What shipping company do you use?

In New Zealand, we use NZ post, and in Australia we use either NZ or Australia Post.

Do you offer free shipping?

Yes! Shipping is free on all orders to all countries.

What size prints are available?

My prints can be purchased in three different sizes, which are: A1: 59.4 x 84.1 cm or 23.4 x 33.1 inches A2: 42 x 59.4 cm or 16.5 x 23.4 inches A3: 29.7 x 42.0 cm or 11.8 x 16.5 inches

Is the paper high quality?

The thickness of the paper varies slightly based on the size you buy: A1 & A2: 200 gsm A3: 250 gsm

Is the clarity on larger prints good?

I draw all of my maps at the biggest size I sell, which is A1. Therefore, when scaling down to smaller sizes like A2 and A3, the clarity is still perfect.

Can I change and cancel my order?

As every map is printed to order, we can only change or cancel an order if it has not yet been printed. So please choose carefully.

What is your returns policy?

We have a 30 day returns policy. If you want to return an order, it must be returned in a perfect, sellable condition in order for a complete refund. You must pay for and organise the shipping yourself. To organise returning an order to us, please email elvishmaps@gmail.com.

Do you sell framed prints?

Currently, I don't sell framed prints. This is because I am just getting started, and also because delivering the print in a frame would massively increase the shipping price compared to shipping it in a roll.